The Information We Collect
Florida Spine & Joint Institute collects information by various methods including information actively provided by its lead providers, customers and information arising from customer surveys and general feedback. The types of personal information we collect include name, contact information, identification information, and other data types as appropriate.
We may record calls to or from our customer service representatives for purposes of accuracy, performance reviews, training, and general quality assurance.
How We Use This Information
This information is used to aid in the provision of our various products and services, including customer service, accounting, billing, collections and the marketing of other products and services. Florida Spine & Joint Institute may use aggregate or anonymous information for various uses for itself and third parties.
Who We Share This Information With
Florida Spine & Joint Institute does not share personal information with any third parties except as disclosed in this policy. Florida Spine & Joint Institute may provide personal information to Florida Spine & Joint Institute subcontractors and professional advisers (which shall be bound by privacy obligations) to assist Florida Spine & Joint Institute uses disclosed herein.
Security Personal information is stored in a combination of paper and electronic files. They are protected by security measures appropriate to the nature of the information.
Individuals may review their personal information contained in Florida Spine & Joint Institute files by contacting Florida Spine & Joint Institute privacy officer. If an individual believes that any of their personal information is inaccurate, we will make appropriate corrections.
Telephone Numbers and Calls
By providing your telephone number to Florida Spine & Joint Institute on this contact form, you acknowledge and agree that you may receive a telephone call from Florida Spine & Joint Institute, at the number you provided on the online form, to obtain information regarding the treatments offered at Florida Spine & Joint Institute. An automatic telephone dialing system may place such telephone calls and/or may contain pre-recorded messages. By providing your mobile number to Florida Spine & Joint Institute, you further acknowledge and agree that you may receive text messages (SMS) from Florida Spine & Joint Institute at the number you provided to Florida Spine & Joint Institute. Florida Spine & Joint Institute will not request protected Health Information, if you choose to respond with Protected Health Information, you agree to release Florida Spine & Joint Institute from any liability related to such disclosure. Be advised that any telephone calls and/or text messages are strictly informational and/or transactional in nature. Florida Spine & Joint Institute, therefore, does not accept liability for any errors or omissions in the contents of email messages, or any responding emails that contain confidential patient information, which arises as a result of email transmission. This statement is required by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521
Florida Spine & Joint Institute may amend this policy from time to time. If such amendments affect how Florida Spine & Joint Institute uses or discloses personal information already held by Florida Spine & Joint Institute in a material way, Florida Spine & Joint Institute will obtain consent.
Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time.